Privacy Policy
Last Updated and Effective: 01Jan,2024
1. Introduction
FIXCESS & Co. (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our appliances repair services.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, address, phone number, email address.
Service Information: Details about the appliances you need repaired, including model and serial numbers, descriptions of issues, and service history.
Payment Information: Credit card details, billing address, and other payment-related information.
Usage Information: Information about how you interact with our website, such as IP address, browser type, and pages visited.
3. How We Use Your Information
We use your personal information for the following purposes:
To Provide Services: To schedule and perform appliance repair services.
To Communicate: To contact you about your service appointments, send reminders, and provide updates on your repair status.
To Process Payments: To process payments for our services.
To Improve Our Services: To analyze service trends and improve our business operations.
For Marketing: To send you promotional offers and updates about our services, unless you opt out.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors who assist us in providing services, such as payment processors and scheduling software.
Legal Requirements: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
6. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out: Opt out of receiving marketing communications from us.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect usage information. You can set your browser to refuse cookies, but this may limit your use of certain features on our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Business Name: Fixcess & Co.
Address: 95, Vivekananda Path, Odalbakra Lalganesh Guwahati 781034
Phone Number: 08062181040
Email: care@fixcess.com
